Cynthia Gebert

telecommunications industry ombudsman

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“It risks leaving Australians in the safe place they are now, where they get automated responses or escalation procedures that don’t go anywhere.”

‘Emotional intimacy’ from AI chatbots would be banned under Australia’s digital duty of care lawsThe Guardian, October 28, 2026. Speaking as: Other. As quoted by the source, not their own text. The telecommunications industry ombudsman on what the bill lacks without an external complaints pathway.

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Oct 28
NewsThe GuardianSpeaks
‘Emotional intimacy’ from AI chatbots would be banned under Australia’s digital duty of care laws
Guardian Australia reports that the digital duty of care bill passed Australia's House of Representatives with an amendment requiring platforms to ban chatbot conduct that simulates emotional intimacy with children. The Senate takes it up next; the Coalition says it will not vote for it.