Blake Montgomery
US tech editor, The Guardian
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Employees all over the world find themselves monitored by AI at work
In its TechScape newsletter, the Guardian's Blake Montgomery reports that Co-op Legal Services uses AI to score calls between advisers and customers, which a whistleblower calls oppressive and dystopian and the Co-op disputes, and that California has signed laws prohibiting some workplace surveillance. It also covers who gains from AI and a remark by Sam Altman.